Last Updated: 4th Aug 2026
At Mother Bahia (https://motherbahia.com), accessible from our website, protecting your privacy and personal data is a top priority. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your personal information.
1. Information We Collect
When you visit our website, subscribe to our newsletter, or make a purchase, we may collect the following personal information:
- Contact Information: Name, email address, phone number, and billing/shipping address.
- Order & Payment Details: Details of products ordered and transaction information. (Note: Payment card details are processed securely through our payment processors and are never stored on our servers).
- Technical Data: IP address, browser type, device information, and website usage data collected via cookies and analytical tools.
2. How We Use Your Information
We use the information we collect to:
- Process, fulfill, and ship your cacao and chocolate orders.
- Communicate with you regarding order status, customer support, and inquiries.
- Send you marketing communications, newsletters, and launch updates (only where you have opted in).
- Improve our website layout, product offerings, and user experience.
- Comply with legal and tax obligations.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance site functionality, analyze traffic, and remember your preferences. You can choose to disable cookies through your individual browser settings; however, doing so may affect certain website functionality.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We share your data only with trusted service providers who assist us in operating our business, including:
- Payment Processors: To securely handle payment processing.
- Logistics & Courier Partners: To fulfill and deliver your orders.
- Email & Marketing Service Providers: To send order updates and newsletters.
All third-party partners are obligated to maintain the confidentiality and security of your information.
5. Your Data Protection Rights
Depending on your location, you have the right to:
- Access, update, or request deletion of your personal data.
- Opt-out of receiving direct marketing communications at any time via the “Unsubscribe” link in our emails.
- Request a copy of the personal data we hold about you.
6. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at:
Email: contact@motherbahia.com
Address: Mother Bahia Ltd.| 9a Tinto Place | Edinburgh | Eh6 5GD | Scotland
